FAQ

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FAQ

Upon confirmation of artwork, we will take 10 to 12 working days to get your items ready for delivery.

We will use either courier services or registered mail to deliver the items to you.

Our shipping cost are at a flat rate of $8 per location.

We accept only paynow and debit/credit card payments on our website.

For bulk/corporate orders, we accept cash, cheque, and internet banking

For small orders, we will need full payment upon confirmation of order.

For bulk or corporate orders, we will need a 50% deposit upon confirmation of order, and balance payment upon delivery.

We do not have a fixed date for promotions/sales period.

Please do keep a lookout on our social media (IG & FB) for any promotions on our products!

If there is something in particular that you are looking for and it is not on our website, please feel free to contact us regarding this. 

When we received your order, we will do a mockup for you.

Once the mockup is approved, we will then proceed with your order.

Do note that once the mockup is approved, any changes is not allowed.

Any changes will incur an additional fee of $20.

 

For express printing, please contact us directly.

Our express printing takes 7 working days.

Do note that for express printing, no returns or exchanges are allowed.

 

For machine wash

: All garments must be turned inside-out before washing

: Mild detergent

: Set to cold temperature and delicate cycle

: Do not wring or twist

: Air dry in indirect sunlight

: Do not put in dryer

: Do not use bleach

: Do not iron on the print

For customised designs, please provide us all of your artworks.

Do email us your artwork in PDF, AI or JPG file which must be of high resolution (recommended 300dpi) at actual size.

If you have hand drawn your design, you can send it to us and let our designer draw it out digitally for you.

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